Refund policy

Wrong Item Delivered

Step 1 - Raise a replacement request within 3 days from the date of delivery at order@glomist.in or on WhatsApp at 74000 97974 with the pictures of the wrong item delivered and your Order ID.

Step 2 - Allow us 48 working hours to review your replacement request.

Step 3 - On reviewing your replacement request, we will send our courier partner to collect the wrong product delivered to you.

Step 4 - In case our reverse pickup service is not available at your location, we will assist you with an alternative option.

Step 5 - As soon as the wrong product is picked up from your location, we will ship your replacement product (depending on stock availability), or we will process your refund.

Item Damaged

Step 1 - Raise a replacement request within 3 days from the date of delivery at                           order@glomist.in or on WhatsApp at 74000 97974 with the pictures of the damaged item and your Order ID.

Step 2 - Allow us 48 working hours to review your replacement request.

Step 3 - On reviewing your replacement request, we will send our courier partner to collect the damaged product delivered to you.

Step 4 - In case our reverse pickup service is not available at your location, we will assist you with an alternative option.

Step 5 - As soon as the damaged product is picked up from your location, we will ship your replacement product (depending on stock availability), or we will process your refund.

We will not be able to return/replace your products in the following cases

  • Opened / used / altered products.
  • Original packaging (mono cartons, labels, etc.) is missing.
  • The return/replacement request is raised after 3 days from the date of delivery.
  • Returns and refunds are not applicable for the makeup category.

Order Cancellation

We allow order cancellation before your order is processed. Once your order has been processed, it cannot be cancelled.

Shipping Charges

We offer FREE Shipping on all orders above the minimum order value, which may be updated from time to time. We also offer Cash on Delivery (COD). The shipping charges displayed at checkout are final.